Effective Date: 01/07/2025
Welcome to The Deli Group! We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly.
1. Information We Collect
We may collect the following information when you order online for pickup or delivery:
Personal Information: Name, email address, phone number, delivery address.
Order Details: Items ordered, preferences, and payment method.
Payment Information: We use secure payment processors and do not store your full payment card details on our servers.
Usage Information: IP address, device type, browser type, pages visited, and interaction with our website.
2. How We Use Your Information
We use your information to:
Process and fulfil your orders.
Contact you about your order or if there are any issues.
Improve our services and website functionality.
Send updates or promotions (only if you opt-in).
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
Delivery partners to deliver your order.
Payment processors to securely process your payment.
Service providers that help us operate our website and services.
Law enforcement or regulatory bodies if required by law.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Keep you logged in during your session.
Remember your cart and preferences.
Understand website usage to improve your experience.
You can control cookie preferences through your browser settings.
5. Data Security
We use industry-standard measures to protect your personal information, including encryption and secure servers. However, no online transmission can be guaranteed 100% secure.
6. Your Rights
Depending on your location, you may have rights to:
Access the personal information we hold about you.
Request correction or deletion of your information.
Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us using the details below.
7. Children’s Privacy
Our service is not intended for children under 16, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with the effective date.
9. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
The Deli Group
Email: info&thedeligroup.co.uk